Display based on the Specified Commercial Transactions Act and the Liquor Tax Act
| Distributor | Alcotrade Trust Ltd. |
|---|---|
| Representative | Izawa Myoho |
| Representative Director | Petit John Max |
| location | 〒142-0043 4-13-12 Futaba, Shinagawa-ku, Tokyo |
| telephone number | 03-5702-0620 |
| Telephone reception hours | 9:00-18:00 (Excluding weekends and holidays) *If the reception is closed, please contact us by email. |
| email address | support@alcotrade.com |
| Website URL | https://alcotrade.com/ |
| Product sales price | Please refer to each product page on our online shop. |
| Fees required other than the product price | ・Delivery fee: Usually delivered by Sagawa Express. Fees vary for normal temperature delivery and refrigerated delivery. For details, please see the Delivery and Shipping page. ・Handling fee (bank transfer fee, cash on delivery fee 330 yen) |
| payment method | Credit card payment, Rakuten Pay, smartphone payment, convenience store payment, bank transfer, cash on delivery |
| Payment period | ●For credit card, Rakuten Pay, and smartphone payments, payment will be confirmed when the product is ordered. ● Convenience store payment and bank transfer Please make payment by the due date. ● Cash on delivery When you receive the product, please pay the delivery person by cash or credit card. Product delivery time Orders placed before 12:00 noon on weekdays (excluding Saturdays, Sundays and public holidays) will be shipped on the same day. Orders placed after 12:00 noon or on Saturdays, Sundays and public holidays will be shipped on the next business day. |
| Returns and Exchanges | We do not accept returns or exchanges due to customer convenience. |
| Return Shipping Fee | If the product is damaged or soiled, we will exchange it for the same product. Please see the Refunds and Returns Due to Product Defects page for instructions on how to proceed. |